Introducing the Cavere Training Centre
Cavere have designed and developed the Cavere Training Centre to support the growing demands placed on firms and employees to learn and develop knowledge and keep on top of their continual professional development.
Increased regulatory requirements
As our product range grows along with our regulatory requirements it is important that training and competence is delivered in a way that is tailored to everyone’s needs.
Product knowledge
Whether you are bringing about contracts of insurance on an advised or non-advised basis it is still paramount that the advisor understands the product in detail.
Knowing a product in detail and thoroughly not only ensures that the customer is treated fairly and given sound accurate advice but the more confident the advisor is on the product the more confident the customer will be to purchase from you.
With the advent of the price comparison sites many customers have bought policies on the internet based predominately on price and are often unsure of the cover and exclusions they have purchased until they come to claim, by which time it is too late.
Investing in training pays
In the current economic climate it is natural for businesses to cut all discretionary costs, unfortunately this usually includes training of staff but in reality research tells us that we should be investing more in staff training. As the economy starts to recover, businesses who can offer a higher quality service are more likely to prosper.
The more confident and knowledgeable your staff are about the products they are selling the more confident the customer will be to buy from you.