We’ll contact you, in order to communicate our products and/or services to you, which we believe may be of interest to you and which relate to your general insurance needs.
There may be times when we’ll need your permission to provide information about products and services to you, such as:
- where the product or service is not similar to those that we currently provide to you but we believe you may be interested in it
- when you have opted out of us sending details of or contacting you in relation to the products and services we offer
We may communicate with you by post, email, SMS, telephone and/or digital methods, such as social media and online advertising – unless you’ve told us you don’t want us to. Where you no longer hold a policy with us or we’ve provided you with a quote in the past, we’ll keep you informed about our products and services for a period of up to three years if contacting you by telephone or for up to five years if contacting you by other means.
Our carefully selected business partners may use your personal information to only make our promotional offers available to you and manage those offers on our behalf.
We may look to develop and enhance the information we hold about you with the aim of improving our product and service offerings and how we communicate these to you, where you’ve given us permission, or where we believe our products and service may be of interest to you. We may collect personal information about you or share your information with carefully selected third party databases which, when combined with the personal information you’ve given us, helps us to target and tailor communications, which we believe may be more relevant to you. For more information about the third party databases we use, please contact the Data Protection Officer using the details set out in section one of this notice.
We may also contact you if you fail to complete an online quotation to see if we can offer you any help with this. You can ask us to stop contacting you about our products and services by:
Email – firstname.lastname@example.org
Post – 2 Horizon Court, Audax Close, York YO30 4RB
Use of your personal information when using our websites and email communications:
When you visit one of our websites we may collect information from you, such as your email address, IP address and other online identifiers. This helps us to track unique visits and monitor patterns of customer website traffic, such as who visits and why they visit. We use third parties to collate IP addresses to help us understand our Internet traffic data and data regarding your browser type and computer.
The open nature of the internet is such that data may flow over networks without security measures, and may be accessed and used by people other than those for whom the data is intended. While this is outside of our control, we do take the protection of your information very seriously and aim to apply appropriate levels of security at all times.